Privacy Policy

Last updated: 11 September 2026

Fire Trails respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how Fire Trails may collect, use, store and disclose personal information when you visit fire-trails.com, contact us, subscribe for updates or interact with services connected to the website.

Information we collect

We may collect personal information that you choose to provide to us, including:

• your name
• your email address
• information included in an enquiry or message
• mailing or contact details where relevant
• newsletter subscription details
• information you provide when supporting Fire Trails through a third-party platform

We may also automatically receive limited technical information when you use the website, such as:

• your IP address
• browser and device type
• operating system
• pages viewed
• referring pages
• approximate geographic location
• the date and time of your visit
• general website usage and diagnostic information

This information may be collected by the website, hosting provider, analytics services or other services used to operate the site.

How we use information

Personal information may be used to:

• respond to enquiries
• communicate with you about Fire Trails
• provide newsletters or updates you have requested
• manage filming, media, collaboration or other project enquiries
• administer supporter-related enquiries
• understand how the website is being used
• improve the website and its content
• maintain website security
• prevent misuse, fraud or technical problems
• comply with legal obligations where required

Fire Trails does not sell your personal information.

Newsletter and email updates

If you subscribe to Fire Trails updates, we may use your name and email address to send you project news, episode updates or other Fire Trails information.

You may unsubscribe at any time using the unsubscribe option included in an email or by contacting Fire Trails directly.

We will not continue sending marketing-style communications after you have asked to unsubscribe.

Cookies and website analytics

Fire-trails.com may use cookies and similar technologies to operate the website, remember preferences, understand website traffic and improve the visitor experience.

Cookies are small files stored on your device by a website or related service.

Depending on the services operating on the website, cookies or similar technologies may be used for:

• essential website functions
• security
• website performance
• analytics and visitor statistics
• embedded media
• remembering preferences

You can control or disable cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled.

Embedded content

Pages on Fire Trails may include embedded content such as YouTube videos, social-media content or other externally hosted material.

Embedded content may behave in the same way as if you had visited the third-party website directly. Those services may collect information about you, use cookies or track your interaction with the embedded content in accordance with their own privacy policies.

Third-party services

Fire Trails uses or may link to third-party services to operate the website and project.

These may include services associated with:

• website hosting
• WordPress and website plugins
• website analytics
• email and newsletter delivery
• YouTube
• social-media platforms
• Buy Me a Coffee
• payment processing
• website security and backup services

When you interact directly with a third-party service, your information is also subject to that provider’s privacy policy and terms.

Fire Trails does not control the privacy practices of external websites or services.

Support and payments

Fire Trails may provide links to third-party platforms through which visitors can financially support the project.

Payments made through platforms such as Buy Me a Coffee are processed by the relevant payment provider.

Fire Trails does not normally receive or store your complete payment-card details.

Information made available to Fire Trails by the support platform, such as your name, email address, support amount or message, may be retained where reasonably necessary to administer or acknowledge your support.

Contacting Fire Trails

If you contact Fire Trails by email or through a website form, we may retain your contact details and correspondence so that we can respond to your enquiry and maintain appropriate records.

Please avoid sending sensitive personal information unless it is reasonably necessary for your enquiry.

Information you provide to Fire Trails

If you voluntarily provide photographs, video, documents, written material or other information to Fire Trails, we may retain that material for the purpose for which it was provided.

Providing material to Fire Trails does not automatically grant permission for public use beyond the purpose reasonably understood when it was supplied. Any further permissions required for publication or production may be dealt with separately where appropriate.

Disclosure of information

Fire Trails may disclose personal information where reasonably necessary:

• to service providers that assist in operating the website or project
• with your consent
• to comply with a legal requirement, court order or lawful request
• to protect the security, rights or property of Fire Trails or others
• to investigate suspected fraud, misuse or unlawful activity

We do not disclose personal information to unrelated third parties for the purpose of them independently marketing to you.

Overseas processing

Some third-party services used by Fire Trails may store or process information on servers located outside Australia.

The privacy laws applying in those countries may differ from Australian privacy laws.

Where you use a third-party service through the Fire Trails website, that provider’s own privacy policy may contain further information about where and how information is processed.

Retention of information

Fire Trails retains personal information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate administrative or record-keeping purposes, or where retention is required by law.

Information that is no longer reasonably required may be deleted, anonymised or securely disposed of where appropriate.

Security

Reasonable steps are taken to protect personal information from loss, misuse, interference, unauthorised access, modification or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Access, correction and deletion

You may contact Fire Trails if you would like to:

• ask what personal information we hold about you
• request correction of inaccurate information
• request deletion of information where appropriate
• withdraw from email communications
• raise a privacy concern

There may be circumstances where particular information needs to be retained for legal, administrative or security reasons.

Children’s privacy

The Fire Trails website is intended for a general audience and is not designed to knowingly collect personal information from children.

If we become aware that personal information relating to a child has been provided in circumstances where it should not have been collected, we will take reasonable steps to address the matter.

Links to other websites

The Fire Trails website may contain links to websites operated by third parties.

Fire Trails is not responsible for the content, security or privacy practices of external websites. You should review the privacy policy of any external service you choose to use.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, project, services used or applicable requirements.

The current version will be published on this page with the date of the latest update.

Contact

For questions about this Privacy Policy or the handling of your personal information, contact:

Fire Trails
PO Box 220, Kingaroy QLD 4610, Australia
hello@fire-trails.com
fire-trails.com